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Surveys & Knowledge Tests

Surveys & Knowledge Tests

Two-way communication and confirmed knowledge – with a full results overview

Worksmile turns internal communication into a two-way process you can actually measure. Surveys and polls show what employees think – knowledge tests show what they’ve actually absorbed from a policy, a training, or a new offer. HR and managers make decisions based on results, with a full picture of sentiment and knowledge levels across the organization.
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Business results you will see quickly

We support HR and team managers while ensuring the experience of 100% of employees – throughout the employee lifecycle

Measurable training and procedure effectiveness

You know how many people actually mastered the material – not just how many opened it. It changes the conversation from “we sent it to everyone” to “this many employees know the new procedure.”

Two-way communication

The organization stops broadcasting in one direction. For every important message, you can get a response and know how it was received.

Team sentiment in numbers

Regular engagement measurement shows you where something’s going wrong in a team before it shows up in resignations. You react earlier – and more cheaply.

Less administrative work

A survey that used to mean a spreadsheet, a string of emails, and manual counting becomes a task that takes a few minutes.

How are companies using our solution?

Onboarding with confirmation that it actually worked
A new hire watches an introductory video about the organization and its processes, then completes a follow-up test.
Effect: HR knows which new employees have absorbed the key information, instead of only finding out at the post-probation review.
Health & safety training and compliance procedures
A recording of a mandatory procedure plus a test checking that it’s understood.
Effect: a recorded score and date for every person, available to check at any time – no paper attendance list.
Product knowledge in sales and customer service
A short video about a new product or promotion, plus a test checking whether the team knows the terms of the offer.
Effect: everyone speaks to the customer with one voice, and the manager sees which questions are causing difficulty.
Sentiment check before a change decision
An anonymous survey with eNPS and a rating scale, targeted at selected departments and run on a recurring basis.
Effect: a change to benefits or ways of working based on the responses of specific groups – not on the loudest opinions.
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For whom? For HR, Manager and Employee

We support HR and team managers while ensuring the experience of 100% of employees – throughout the employee lifecycle

HR: knows whether a message worked, and has that answer in numbers – instead of defending the effectiveness of internal communication without data.
Manager: sees where their team has a knowledge gap, and knows what to reinforce – before it turns into a mistake at work.
Employee: has one tool to find out what’s happening in the organization, and to speak up and complete tasks.

Trusted by more than 360 customers and 200,000 employees

A platform that people really use so that HR projects bring real results.

Do you want to know more about our platform?

See frequently asked questions, and if you have additional ones click on the “Make an appointment” button

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